In comparison to the larger internet providers, RCN has a smaller market share. There are a few metropolitan areas where this medium-sized internet service provider is popular.

While AT&T and Comcast are big players in the broadband market, RCN is a fierce competitor. In order to provide a gigabit service of 1,000 Mbps, RCN is expanding its fiber optic network. These changes are mainly taking place in Chicago, New York City, and Washington, D.C.

The Benefits and Drawbacks of RCN

• a high level of customer happiness
• The costs are reasonable.

Cons: 

• There are no time restrictions on streaming
• a limited array of support services
• They don’t have as many options as their rivals.
• Not every service area has access to all of the available speeds.
• In some cases, others may provide better support.

The RCN’s Long-Term Goals

Internet service from RCN is available in a variety of configurations and price points. Internet speeds range from 10 Mbps to 1000 Mbps for the various plans available. Of course, the fastest internet varies from place to place. According to other providers, RCN’s pricing is reasonable. If you’re looking for a good deal, RCN is a great choice because of its low prices.

The RCN Network’s Speed and Performance

Like most cable providers, RCN employs both coaxial and fiber-optic cable. Customers with RCN’s hybrid cable/fiber service are expected to be the majority. It will be faster than current DSL connections but not as fast as a fiber-optic network. Contact RCN support for further details.

How Fast Is RCN GIG Internet’s Upload Speed?

Customers on RCN’s Gigabit plans can expect upload speeds between 20 and 50 Mbps. However, this is a significant improvement over DSL and traditional cable. RCN is able to offer competitive pricing and the best speed-to-price value in their service areas thanks to their hybrid fiber-coaxial service.

There is a greater demand for download bandwidth than upload bandwidth for most internet activities (e.g., Facebook, YouTube). Although RCN has a lower upload bandwidth than traditional cable television, it still provides a superior experience. When it comes to activities like streaming or chatting via Skype, RCN doesn’t measure up to fiber optic service. However, having a connection speed of around 20 Mbps is enough to allow these services to function. Only if the internet is used by a large household will customers face buffering issues or packet loss.

What is the difference between DSL, Cable, and Fiber?

Customers of RCN have a common complaint about the service, which is typical of cable providers. When compared to DSL, RCN’s speeds can vary throughout the day. Variations in download and upload speeds are the result of people in the same neighborhood using the same amount of bandwidth. A central node switches to an older coaxial cable before the subscriber’s home.

Where Can RCN Members Sign Up?

There is no doubt that RCN is an excellent service provider. An unfortunate fact about this business is that it’s difficult to get an appointment. If you don’t reside near or in a major city, you probably won’t be able to use this provider. Among the cities served by RCN are Philadelphia and the surrounding areas, as well as the Greater Boston Area, the Lehigh Valley, Washington, DC Metropolitan Area, and Chicago. Installing their fiber-optic network is RCN’s main priority at the moment.

RCN’s Fees and Options for Installation

RCN customers can self-install their own equipment if their residence is already connected to the network. It is less expensive to do the installation yourself rather than hire a professional technician. A professional technician is required for anyone who is not a member of the RCN network or who is unable to install their own equipment. RCN’s installation process is less arduous than that of other cable companies.

Technicians from the company installed the service within a two-hour window, according to customers. In fact, they showed up at the designated time, as advertised. If the technician is more than 20 minutes late for an appointment, RCN will credit the customer’s account with $20.

What Kinds of Equipment Does RCN Have?

The RCN service gateway that customers receive is determined by the plan they choose. Modem/router combinations are available from RCN, including one that is specifically designed for RCN’s high-speed Gigabit Internet service.

Attractive Monthly Payment Plan Features and Perks

There is no contract required for RCN customers. RCN’s services are available on a month-to-month subscription basis. For those who don’t want to sign a long-term contract, contract-free services are ideal. However, service contracts are not always a bad idea and can actually be beneficial. Depending on the terms of the contract, long-term customers may be eligible for lower prices and other benefits.

RCN is a reputable service provider with reasonable rates and fast speeds throughout most of its service areas.